Is Help at Home a good company to work for as a Direct Support Professional (DSP)?

Direct Support Professional (DSP) professionals working at Help at Home have rated their employer with 4.2 out of 5 stars in 23 Glassdoor reviews. This is a higher than average score with the overall rating of Help at Home employees being 3.4 out of 5 stars. Search open Direct Support Professional (DSP) Jobs at Help at Home now and start preparing for your job interview by browsing frequently asked Direct Support Professional (DSP) interview questions at Help at Home .

Does Help at Home pay Direct Support Professional (DSP) employees well?

Direct Support Professional (DSP) professionals rate their compensation and benefits at Help at Home with 2.9 out of 5 stars based on 23 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Direct Support Professional (DSP) salaries at Help at Home.

What are the top reviewed jobs at Help at Home?

Home Health Aide (76) , Home Care Aide (25) , In Home Caregiver (25) , Direct Support Professional (DSP) (23) , Home Health Caregiver (14) , Branch Manager (10) , Case Manager (10) , DSP (10) , Certified Nursing Assistant CNA (9) , Patient Care Assistant (PCA) (9) , Registered Nurse (9) , Care Giver (8) , Caregiver (8) , Manager (8) , Personal Care Assistant (8)

What are the pros of working at Help at Home according to real employee reviews?

"Flexible hours and able to change them" ((in 29 reviews)); "You can pick up shifts and the people are great." ((in 24 reviews)); "Flexible schedule andcrewarding helping others." ((in 18 reviews)); "Good benefits and flexible schedule" ((in 16 reviews)); "Benefits flexibility was good to me" ((in 13 reviews))

What are the cons of working at Help at Home according to real employee reviews?

"Low pay and its been 10 months and my 50 cent pay raise and backpay have not been processed." ((in 51 reviews)); "The Branch manager seem uneducated and talks like an idiot, supervisors have bad attitudes." ((in 16 reviews)); "Upper Management and Corporate has very little" ((in 12 reviews)); "Not paid for training." ((in 10 reviews)); "There is no communication when things change at the company" ((in 10 reviews))

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Help at Home

Help at Home Direct Support Professional (DSP) reviews

4.2

98% would recommend to a friend

(23 total reviews)

Chris Hocevar

100% approve of CEO

54% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.5

Culture & values

4.5

Work/Life balance

4.1

Senior management

3.8

Career opportunities

2.9

Compensation and benefits

Direct Support Professional/DSP employees have rated Help at Home with 4.2 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Direct Support Professional/DSP professionals have an excellent working experience there. Help at Home is rated 22% above average by Direct Support Professional/DSP professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23 reviews

4.0

Jul 31, 2025

Love my clients

Direct support professional (dsp)

Recommend

CEO approval

Business Outlook

Pros

Working with clients is rewarding. The online documentation system is not complicated, and the yearly in-service can be completed online at your own pace. You are free to set your own schedule with the clients.

Cons

You end up spending your own money to eat out or do activities with the clients because these are not reimbursed.

4.0

Feb 25, 2025

Good place to work but bad benefits

Direct support professional (dsp)

Recommend

CEO approval

Business Outlook

Pros

Office staff is wonderful to work with

Cons

No health insurance No guaranteed hours Pay raise is $0.20-$0.30 per year

5.0

Oct 14, 2024

Love my job

Direct support professional (dsp)

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, always have more hours when needed, great office staff

Cons

Working holidays sucks, but you get holiday pay so that nice

Viewing 1 - 3 of 23 Reviews

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Help at Home

Help at Home Direct Support Professional (DSP) reviews

Ratings by category

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Love my clients

Good place to work but bad benefits

Love my job

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