Help at Home reviews

Managers dont warn of things such as bed bug infestations, lice, or flu/infections at patients homes. They also dont let staff or clients know of schedule changes. I’ve had very upset clients from this as well as very upset co-workers when two of us show up to the shift. Managers and schedulers are very rude. Training for the HHA is absolutely horrendous. I was never taught how to use a hoyer lift, and they sent me to work with a client who needed the hoyer to get into their wheelchair. When i called management to explain i wasnt trained on this like i was supposed to be so i was told to leave the client in bed until the next HHA came in, 6 hours later. I almost got fired for reporting neglect because the house manager, as well as other co-workers, were at fault. Getting paid $10.25 to care for other people is absolutely mortifying. I work in a sales environment, with no previous sales experience, and am getting paid $12/hour. Company does not respect employees OR clients.

The pay is great to start, but the HHAs only get 20 cents per YEAR. They don't offer any incentives, the insurance is way to expensive on an HHA salary. The schedulers are nice to you when you will fill in for someone, but get sick and call off and you are treated like crap. The office people sit around and talk about other employees and gossip about people. They will ask you to drive 20 or 25 minutes to a client but offer no mileage on the skilled side. There are LOTS of cons to this job.