Help at Home reviews

3.4

61% would recommend to a friend

(693 total reviews)
avatar

Chris Hocevar

61% approve of CEO

46% positive business outlook

Help at Home has an employee rating of 3.4 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Help at Home employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

693 reviews
2.0
Aug 19, 2015

Chaos, Zoo, a Joke

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy job to get and to maintain if you can afford 3 full day training and then 4 hours trainings every quarter

Cons

Trainings are a joke, downtown chi location is a zoo - employees fighting with their supervisors, scary to even be there, workers are treated like a heard of animals. Rules are getting more and more stringent and supervisors are walking on needles and are under too much pressure. Work time tracking method is insane and not efficient

2.0
Aug 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Certain ( very select few) clients were very pleasant to work with. Work is not difficult.

Cons

Management will never ever have your back. Clients can accuse you of ridiculous things, and management will halfway back you up, but still look at you sideways and jokingly ask if you did anything wrong. They have no concern for you, only themselves. Management is snippy, condescending, and all around rude. Many people are written up for ridiculous, and/or unavoidable circumstances. Management pays no attention to your schedule or needs. Your phone will ring 5 to 10 times a day, but 75% of those calls you will not be able to take with your schedule. Filling in for other aids, you can see what lazy coworkers you have. Clients homes are frequently filthy, or they are asking you to do things that are outside of your job description. The few clients I filled in for that I really had a nice time caring for, the office would refuse to ever let me fill in for them again after I told them I would love to fill in if needed. You are always scheduled to long for the job. You can be scheduled to be at someone's home for four hours, for only one hours worth of work. The office only looks at things from a business point of view, not from a caring, healthcare point of view. So they will always cover their own behind, so you better watch yours. If they don't like you, you become a target.

1.0
Mar 12, 2015
Recommend
CEO approval
Business Outlook

Pros

They are working with my clients, love them. There are very few HHA'S, and DSP'S that I would work with because they know what "TEAM PLAYER" means. The areas I work are close to me. I'm able to choose what days and hours I work.

Cons

Upper management has no clue about their consumers or their needs,or about the caregivers. As a caregiver I know more about the client because I'm there hands on. It takes forever for them to take care of a situation and when they do they just move the aide to another house. They will hire anyone off the street but they always say they are experience but when they go into the home they don't know what to do then there has been accidents that has happened. Its hard for them to let another caregiver train them in the home they are going to be working.

Viewing 25 - 27 of 693 Reviews

Glassdoor has 714 Help at Home reviews submitted anonymously by Help at Home employees. Read employee reviews and ratings on Glassdoor to decide if Help at Home is right for you.