Is Helzberg a good company to work for?

Helzberg has an overall rating of 3.6 out of 5, based on over 587 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at Helzberg to a friend and 66% have a positive outlook for the business. The best reviews about Helzberg have been left by employees working as Store Manager , Manager and Assistant Manager .

Does Helzberg pay their employees well?

According to anonymously submitted Glassdoor reviews, Helzberg employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Helzberg. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Helzberg?

57% of Helzberg employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helzberg 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Helzberg?

Sales Associate (136) , Store Manager (54) , Assistant Manager (53) , Office Manager (22) , Office Associate (13) , Manager (10) , Sales (10) , Office Assistant (7) , Bench Jeweler (6) , Retail Sales Associate (6) , Part Time Sales Associate (5) , Regional Manager (5) , Sales Associate/Key Holder (5) , Assistant Store Manager (4) , Manager Trainee (4)

What are the pros of working at Helzberg according to real employee reviews?

"Great people and the company is really growing and headed in the right direction" ((in 33 reviews)); "They provide good training if you don't have much experience." ((in 24 reviews)); "Good benefits and they are flexible with your schedule so you can balance wrk and family life." ((in 14 reviews)); "Helzberg has a great culture." ((in 13 reviews)); "Company truly cares about its employees and my coworkers were great." ((in 12 reviews))

What are the cons of working at Helzberg according to real employee reviews?

"Above managers and store to store managers are not consistent with company policies or procedures." ((in 25 reviews)); "No work/life balance" ((in 21 reviews)); "The low commission is disgraceful." ((in 19 reviews)); "long hours as it is retail" ((in 17 reviews)); "Management was absolutely horrible." ((in 15 reviews))

What are the top reviewed Helzberg locations?

Kansas City , North Kansas City , Houston , Atlanta , Charlotte , San Antonio , Wichita , Phoenix , Tucson , Austin , San Marcos , Dallas , Portland , Pittsburgh , Kansas City , Mays Landing , Paramus , Wayne , Boise , Virginia Beach , Jacksonville , Raleigh , Fort Worth , Temecula , Altamonte Springs , Buford , Augusta , Woodbridge , Champaign , Chicago

Helzberg reviews

3.6

57% would recommend to a friend

(574 total reviews)

Brad Hampton

74% approve of CEO

66% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.5

Senior management

3.4

Career opportunities

3.2

Compensation and benefits

Helzberg has an employee rating of 3.6 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Helzberg employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

574 reviews

5.0

Aug 5, 2025

You get out what you put in. Be a leader and your income will grow!

Store manager

Recommend

CEO approval

Business Outlook

Pros

Constant feedback. Tools to grow. Great support. Commission structure is great if you build your client base - nothing is given on purpose. Don't be lazy and you'll make good money. Like any job keep at it and your potential is limitless.

Cons

Really, no cons if you actually want to work 8 hours a day and talk and build relationships. Best way to grow is start at the bottom but you can grow FAST if you show true leadership and capacity - this is on the individual. Coming in from outside with no jewelry experience might be tougher - I've seen, at times, it can be more difficult for managers to grasp the culture because of previous habits. To me that would be on the individual person and their willingness to learn/grow.

Helzberg Response

11mo

Thank you so much for taking the time to leave this glowing review! We are so happy to hear you are having a great experience.

1.0

Apr 30, 2019

An ethical nightmare

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good amount of PTO for the work that you do, although not many times out of the year you can actually use it.

Cons

Like the title says it’s an ethical nightmare. Coworkers steal clients, steal sales, lie to your face, talk mad crap about you to everyone else when the people they’re talking to actually talk about them as well. It’s ridiculous! They lied about my base pay, then “corrected” it by only giving me 75¢ more when I was originally told $4 more than I was making. These problems were brought to upper management numerous times and no one will do anything about it because at the end of the day...money is being made. So the snakes get all the glory and the underdogs get the scraps. I’m so glad I got out of there.

2.0

Sep 14, 2015

Sales Associate

Sales associate/key holder

Recommend

CEO approval

Business Outlook

Pros

50% off of full priced discount on jewelry, 20-30% off discount on watches.

Cons

Helzberg pay employees minimally but expects top notch performance from employees. The hiring manager lied to new recruits about potential commission opportunity. However, when I started working there I was only making barely $5 a month on commission.

Viewing 1 - 3 of 574 Reviews

Jobs at Helzberg

Part Time Office Assistant

Helzberg

Helzberg reviews

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You get out what you put in. Be a leader and your income will grow!

An ethical nightmare

Sales Associate

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