Is Helzberg a good company to work for?

Helzberg has an overall rating of 3.6 out of 5, based on over 587 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at Helzberg to a friend and 66% have a positive outlook for the business. The best reviews about Helzberg have been left by employees working as Store Manager , Manager and Assistant Manager .

Does Helzberg pay their employees well?

According to anonymously submitted Glassdoor reviews, Helzberg employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Helzberg. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Helzberg?

57% of Helzberg employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helzberg 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Helzberg?

Sales Associate (136) , Store Manager (54) , Assistant Manager (53) , Office Manager (22) , Office Associate (13) , Manager (10) , Sales (10) , Office Assistant (7) , Bench Jeweler (6) , Retail Sales Associate (6) , Part Time Sales Associate (5) , Regional Manager (5) , Sales Associate/Key Holder (5) , Assistant Store Manager (4) , Manager Trainee (4)

What are the pros of working at Helzberg according to real employee reviews?

"Great people and the company is really growing and headed in the right direction" ((in 33 reviews)); "They provide good training if you don't have much experience." ((in 24 reviews)); "Good benefits and they are flexible with your schedule so you can balance wrk and family life." ((in 14 reviews)); "Helzberg has a great culture." ((in 13 reviews)); "Company truly cares about its employees and my coworkers were great." ((in 12 reviews))

What are the cons of working at Helzberg according to real employee reviews?

"Above managers and store to store managers are not consistent with company policies or procedures." ((in 25 reviews)); "No work/life balance" ((in 21 reviews)); "The low commission is disgraceful." ((in 19 reviews)); "long hours as it is retail" ((in 17 reviews)); "Management was absolutely horrible." ((in 15 reviews))

What are the top reviewed Helzberg locations?

Kansas City , North Kansas City , Houston , Atlanta , Charlotte , San Antonio , Wichita , Phoenix , Tucson , Austin , San Marcos , Dallas , Portland , Pittsburgh , Kansas City , Mays Landing , Paramus , Wayne , Boise , Virginia Beach , Jacksonville , Raleigh , Fort Worth , Temecula , Altamonte Springs , Buford , Augusta , Woodbridge , Champaign , Chicago

Helzberg reviews

3.6

57% would recommend to a friend

(574 total reviews)

Brad Hampton

74% approve of CEO

66% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.5

Senior management

3.4

Career opportunities

3.2

Compensation and benefits

Helzberg has an employee rating of 3.6 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Helzberg employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

574 reviews

4.0

Oct 22, 2015

Good training and pay--way too much standing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Helzberg will train you and then some. They are (or at least were back in 2011) all about providing their employees with the tools they need to succeed. Paid well compared to other jewelry stores in the area. I negotiated hard for my pay ($17/hour) and was the top paid sales associate in that location. They will move you up into management if you prove yourself and put in a little time.

Cons

They are absolute nazis about standing! Everyone's feet hurt. People were seeing doctors about their foot and back pain. Also, whenever you work in a commission driven environment that is predominantly female, be prepared for cat fights and backstabbing.

2.0

Jun 3, 2015

Poor management and no proper training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible work schedule and if you can sell you can make decent money

Cons

terrible management and cheap product

1.0

Feb 18, 2015

Former Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Well the discount is great if you in the market or enjoy pieces. Holidays gifts from ceo are great. Sometimes we would be given free jewelry to model for key holidays.

Cons

To start dont trust the interview. I was recruited from a fortune 500 company sales position to be a store manager with the intention to become a district leader at some point. What a joke. They give you the worst base pay I have ever seen plus the highest hourly sales targets. Less then 90 days before I started the required sales target they raised my sales target to 3/8 of the overall sales from last year with 7 other people working there. I reached out for other options and with in the first 3 months I started looking for another job. Training is paid only if you pass your classes on top of still having to make your sales goals. In store training is non existent. Extemely stressful and really no reason to be. No matter what you can not force someone to buy. But not according to our DM who is the high pressure vacuum sales person whos not leaving with foot in your door at dinner sales pitch.But helzberg diamonds is non pressure sales. Yeah right! My location was very cut thoat, childish, back stabbing, and clicky just like high school. After speaking to other managers its not uncommon. Needless to say they lost a loyal employee and customer. Never again not a penny!

Viewing 7 - 9 of 574 Reviews

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Good training and pay--way too much standing

Poor management and no proper training

Former Manager

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