Herc Rentals reviews about "manager"

66% positive business outlook

Reviews by job title

58 reviews
5.0
Sep 13, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

I have many colleagues here that I also consider close friends. Many career growth opportunities.

Cons

While I absolutely love that I have many friends throughout various departments, from my time with Herc, at times it can draw focus to the disconnect between the different company segments. I have tried to bring this to the attention of higher ups and while many are willing to adjust some don’t seem to be bothered by someone without manager in front of their title.

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Herc Rentals Response
10mo
We're thrilled to hear you feel you had a great experience at Herc Rentals and appreciate the relationship you have with your manager. Support for our employees is so important. Please feel free to share more feedback with us at Careers@HercRentals.com.
1.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Cannot think of any pros

Cons

Wasn't trained well. Manager was one of the worst I ever had. 5 people called HR on her and nothing was done and always had to be at work at crazy times,

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Herc Rentals Response
10mo
Thank you for sharing your concerns. We work diligently to ensure leadership at every level within the company enriches our employees’ experiences and enhances customers’ interactions. To share your thoughts directly with us, please email Careers@HercRentals.com.
3.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, great branch level managers

Cons

Micromanaged by corporate departments, No checks and balances through middle management, Horrible District management

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Herc Rentals Response
3w
We hear you, and we appreciate you taking the time to share this feedback. The branch-level camaraderie and great managers you experienced are a reflection of the teamwork we strive to build across the organization. Your advice to coach rather than belittle resonates deeply with our values of respect and continuous improvement — feedback like this helps us hold ourselves accountable at every level. If you'd like to share more, we encourage you to reach out at careers@hercrentals.com.
3.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Potential to make good money with commission.

Cons

Outdated systems and middle level managers get in the way.

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Herc Rentals Response
11mo
Thank you for sharing your perspective. While we're glad to hear you feel well-compensated, we'd love to hear more of your feedback on what could be improved. Please feel free to share more at Careers.HercRentals.com.
2.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great team, and a couple of my fellow managers were decent people. Not much outside of that.

Cons

Expectations were not always clear and your accomplishments were not enough. This company is really full of themselves - Just the usual corporate BS! Superiors are micromanaging and do not welcome new ideas (or outsiders). If you question anything, they'll treat you like you're a problem! Yet, they want you to waste time fixing things that aren't broken. If your peers don't like your answer or solution, they'll immediately go to your boss's boss to complain and let it trickle down. Teamwork? They never heard of it! Discuss an issue openly - why bother? It's more efficient to backstab instead! Training is non-existent and relies on people's notes and outdated SOPs. This is a national company, and they don't even have a formal training department?! Benefits were awful and expensive. I've worked for smaller companies that offered better health plans, and multiple carriers. There are reasons why they aren't #1 in their industry.

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Herc Rentals Response
6mo
Thank you for sharing your experience, and we’re glad to hear that you appreciated your team. It’s important to us that – no matter the position or location – employees feel valued and set up for success. That’s why we emphasize open conversations with leaders and team members, a dedicated onboarding experience with training programs, and plenty of opportunities to seek additional support and feedback. We work hard to have a culture of consistent improvement, and new ideas shared in a supportive environment help us improve processes and experiences for customers and employees alike. If you feel like this wasn’t part of the experience you had, we would be happy to hear more of your specific concerns at Careers@HercRentals.com.
2.0
May 21, 2026

Room to improve

Recommend
CEO approval
Business Outlook

Pros

Interesting and growing business. Some of my coworkers are nice

Cons

Unfair remote work policy, rather not one at all. Some are allowed to come in as they please, others have strict attendance guidelines. Many people (including managers) moved away during Covid, and some have even been promoted. Those of us who stayed in SWFL and loyal to the company, have been rewarded with RTO mandates and limited promotional opportunities

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Herc Rentals Response
3w
Thank you for your loyalty and your 5 years with Herc Rentals — that means a great deal to us. We hear your concerns about remote work policy consistency, and we understand how important fairness and respect are to team morale. These are values we take seriously, and feedback like yours helps drive continuous improvement. We want every team member to feel valued regardless of where they work. Please reach out to us at careers@hercrentals.com so we can better understand your experience.
1.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Will make your next job feel amazing

Cons

The worst environment I’ve ever worked in. None of the managers help you, and sure do not develop. They will take all credit for their employees work, and the first to push blame on their teams when their employees didn’t read their minds. Rumors and gossip are prevalent, and managers only know how to manage by using fear, PIPs, and terminations. It’s a revolving door I would advise to run from!

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Herc Rentals Response
5mo
It is unfortunate to hear you didn’t feel like you had a good experience. We take company culture and encouragement from management seriously, and our team is proactive in working with employees who would like individualized support. While this description doesn’t sound typical of our employees’ time at the company, improvement is so important to us. We would appreciate hearing more about your experience if you’d like to share at Careers@HercRentals.com. We are wishing you the best.
1.0
Oct 7, 2025

Branch Manager

Recommend
CEO approval
Business Outlook

Pros

Pay on par with competition

Cons

Got laid off due to merger

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Herc Rentals Response
9mo
Thank you for sharing your experience with us. We're happy to hear you felt properly compensated. If you're interested in sharing more feedback with us, please reach out at Careers@HercRentals.com.
4.0
Dec 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Can be a good job depends on branch manager

Cons

Low pay for the amount of work you do

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Herc Rentals Response
6mo
Thank you for sharing your experience, and we're always interested in improving across all locations. If you'd like to share more feedback, we'd be happy to receive it at Careers@HercRentals.com.
3.0
Oct 16, 2025

Herc Rentals Branch Manager

Recommend
CEO approval
Business Outlook

Pros

Freedom to run your business how you desire Opportunity to advance Plenty of learning resources Great teamwork/communication between offices Safety minded

Cons

Bad/work life balance - lots of after hours and weekend/holiday calls

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Herc Rentals Response
9mo
Thanks for sharing your experience. We're glad to hear you felt like you had autonomy and opportunities to develop and grow in your career. Additionally, safety is always a top priority for us. If you'd like to share more about how we could improve, please reach out at Careers@HercRentals.com.
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