Herff Jones reviews

-Many salaried employees who work in customer service and production are not incentivized to do a good job and therefore put forth minimal effort which hurts sales reps. -Software develop team is atrocious. Online programs have been in constant decline, and everything is released late - and I mean REALLY late. They wait until dozens of reps are screaming on SalesForce that everything is 2 months late before they finally release. What makes this the most frustrating is that these people don't see it as a big problem, but schools are sitting there doing nothing while we wait. -Pricing - the pricing is incredibly variable, and the plant management will try to rip off reps to help their bottom line. This is not an exaggeration. The price quoted to sales reps will vary by thousands of dollars depending on who you are and what they feel like they can get away with. -In general the production half of the company views sales as the "enemy." It is a very frustrating and negative relationship.

Lack of communication and transparency in future plans. People being laid off for the past several months have reduced staff to the point where getting things done is painful. Many nice perks that were given in the past have disappeared. Compensation has been cut by 23% over the past year. Building facilities are embarrassing.