Hertz reviews

3.6

66% would recommend to a friend

(8,187 total reviews)
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Gil West

75% approve of CEO

57% positive business outlook

Hertz has an employee rating of 3.6 out of 5 stars, based on 8,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Dec 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Generous vacation time, company car for managers, stock purchase at a discount from paycheck and hourly employees can earn thousands of extra dollars monthly in sales incentive. Hourly employees at this company can do VERY well if they are good salespeople. There is ample room for advancement for managers if they are willing to relocate often.

Cons

Every year, we seem to push the panic button earlier and earlier. The 4th quarter is very hard on all employees. The small local branches can't pay for simple things like tires and oil changes without jumping through hoops. It is easier to give up than fight for credit card approval, which is why problem cars get dumped at airports. The airport locations wind up laying people off (often right around the holidays), which destroys morale and hurts customer service in a MAJOR way.

1.0
Dec 12, 2013

Long hours hard work under valued

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can get promoted and get a car to drive. Great customer and great people working hard to move up. And lots of overtime when it's busy as a trainee

Cons

The promise of promotions if you sell. But the goals are always changing and customer service is not as important as the sale. Training is get out there and do it. And when you don't I will tell you why it's not enough.

1.0
Nov 1, 2013
Recommend
CEO approval
Business Outlook

Pros

It is a job but not a good one. Initially, it sounded really great but reality was not as it was portrayed. There was high turnover so that should have been my first clue and the fact they are always hiring.

Cons

Lots of hours, low pay, zero appreciation and it is tough to look at yourself in the mirror. I personally saw customers overcharged who came back to get it straight and they fought for months trying to get their money back. I knew they were right but the company didn't care and many I am sure never got their money back. I was uncomfortable with this as I felt bad for the customers as times are tough right now in this economy. They also could care less about your health or family/ work life balance. Management is often not available and slacks off letting the other workers do everything. If you have questions you are on your own and the Area Manager is even worse.

Viewing 529 - 531 of 8,187 Reviews

Glassdoor has 8,843 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.