Question 1

Is Hertz a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Hertz have rated their employer with 3.6 out of 5 stars in 93 Glassdoor reviews. This is a lower than average score with the overall rating of Hertz employees being 3.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at Hertz now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Hertz.

Question 2

Does Hertz pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Hertz with 3.4 out of 5 stars based on 93 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Hertz.

Question 3

How happy are Customer Service Representative CSR professionals working at Hertz?

Accepted Answer

65% of Customer Service Representative CSR employees at Hertz would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Customer Service Representative CSR professionals have also rated Hertz with a 3.2 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.4 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Hertz?

Accepted Answer

Branch Manager (545), Customer Service Representative (384), Manager Trainee (336), Manager (314), Management Trainee (200), Location Manager (189), Assistant Branch Manager (177), Branch Manager Trainee (163), Area Manager (156), Manager Associate (130), Customer Service Representative (CSR) (110), Driver (110), Assistant Manager (104), Transporter (89), Operations Manager (83)

Question 5

What are the pros of working at Hertz according to real employee reviews?

Accepted Answer

"Being a manager in the company gives a company car and is a good benefit." ((in 434 reviews)); "Most of the people I worked with were great and are probably the only reason I continued to work there." ((in 393 reviews)); "The coworkers are great and easy to get along with." ((in 153 reviews)); "Advancement opportunities in the US" ((in 134 reviews)); "great bonuses at times but its not worth it because of the bonus structures" ((in 118 reviews))

Question 6

What are the cons of working at Hertz according to real employee reviews?

Accepted Answer

"Long hours they force you to work because they lack employees and it’s very unorganized" ((in 505 reviews)); "Management was poor and lazy Not enough inventory Need cleaners Management will lie to cover themselves and contact HR to get you fired first." ((in 504 reviews)); "Low pay at entry level positions seems to have diminished some of the incoming talent level." ((in 499 reviews)); "The lack of support from upper management and poor communication" ((in 339 reviews)); "You have no work life balance over worked under staffed and basically the rob you of any bonuses that you rightfully have earned!" ((in 243 reviews))

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