Hibu reviews

3.8

71% would recommend to a friend

(1,902 total reviews)

Kevin Jasper

82% approve of CEO

70% positive business outlook

Hibu has an employee rating of 3.8 out of 5 stars, based on 1,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hibu employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Dec 21, 2014

Can this company survive?

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, work from home, computer, Ipad, partnership with Google, great benefits

Cons

Unrealistic expectations to sell websites. The websites are one size fits. No one cares about the end user anymore, feels like a number and not a person. Half of the company has suffered lay offs. Even the sales force has been cut more than half. Customer service has been moved over seas. I have had the most customer complaints in the last year than I have ever had at any job. Billing is confusing to the customer and the sales rep. I had a customer tell me that "the IRS is easier to work with." Some customers were double billed. Too many products the last few years and pushed what was best for the company and not for the customer. Although, now they are focusing on 4 core products. Comp plans change at least twice a year. No clear communication about objectives. Change bonus plans so they don't have to pay them. Multiple Reporting systems that do not communicate with each other. Reporting systems cannot define exact sales numbers. Order processing and fixing issues is very difficult.

1.0
Nov 16, 2014

Horrible

Recommend
CEO approval
Business Outlook

Pros

You have a job when you need a paycheck

Cons

Faulty systems, unrealistic expectations, inactive managers, no editorial help, slim rewards or incentives

1.0
Nov 13, 2014

Terrible management from the President to the very bottom

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are good and the pay starts out fair.

Cons

There simply isn't enough space to say how bad this company is to it's employees. Management has a plan of the week. Yelling is a big part of the managements way to deal with declining sales, outdated products and many other problems found internally. .Corporate office mistakes lead to many many problems for the sales staff. Incorrect billing is a particular nightmare. SEM support for customer is dismal. Sales staff are being fired weekly as the downward spiral continues. A new sales approach was tried and failed. Now the company, at least from the inside, seems to be in serious trouble. And sales people are losing large amounts of BASE pay for not meeting sales. Vacation time is cancelled at managers whim. Most of the management is still in the mindset of yellow page ads, and have no idea about current digital marketing. Yes they are trained, but it is not their default thinking. As a result, sales suffer. Run..... At this time...this job is a nightmare.

Viewing 76 - 78 of 1,902 Reviews

Glassdoor has 1,935 Hibu reviews submitted anonymously by Hibu employees. Read employee reviews and ratings on Glassdoor to decide if Hibu is right for you.