Hibu reviews

3.8

72% would recommend to a friend

(1,905 total reviews)

Kevin Jasper

83% approve of CEO

70% positive business outlook

Hibu has an employee rating of 3.8 out of 5 stars, based on 1,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hibu employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Sep 23, 2011
Recommend
CEO approval
Business Outlook

Pros

I believe it used to be a great place to work back in the day when yellowpages were respected and needed. Yellowbook had a great training program, IST, and reps. left energized and ready to make money. They used to offer a great base salary, $35,000 plus loads of commission and perks. Management worked side by side reps. and helped them all day long. The product line was simple but demanded. It was like stealing candy from a baby since our local competition was way over priced and hated. Local management was great and so supportive. They were trained properly and relayed that to the reps.

Cons

Yellowbook is scrambling to make its place in the new digital world. They offer bad simple websites and have virtually zero back end support from IT. They are adding so many products which, under a great company leadership, would be a good thing. However, they are adding things that are not up to par and the people making these decisions, have no clue on how to sell them and therefore, have no idea what they are doing. The company morale is at an all time low and all of management ignores it. Reps. are so pressured and threatened and as a result,only do what is needed to keep off of radar. This is what happens when a company changes it's strategy and atmosphere to one of fear of job loss. The current local base pay is a low $21,000/year. Almost half of what it was.

2.0
Aug 31, 2011
Recommend
CEO approval
Business Outlook

Pros

great manager training company tries to evolve with new ideas

Cons

there is no way- at least for me- to get everything done in a normal work day. besides the necessity to cold call- which is more timely because its a much more qualified knock now- with so many products to offer, telemarket, do appointment- rev and new, then call delinquent accounts, take care of queries, field customer issues,make lists of cold call/telemarket targets, knock those lists along with normal cold calls, have meetings that are, many times, pointless, i then have to prep for my appointments- doing research, building contracts, gathering justifications for recommendations, and design ads- i did because i didn't like what the actual artists did. if i was lucky, i was done working by 9pm. most nights it was at least 10. so much for quality family time. even with all that, the straw that broke the camels back?...having commissions charged back when delinquent accounts are written off. ARE YOU KIDDING ME?! I did my job. If i wanted to go into bill collections, i would have gone into bill collections

Viewing 1525 - 1527 of 1,905 Reviews

Glassdoor has 1,938 Hibu reviews submitted anonymously by Hibu employees. Read employee reviews and ratings on Glassdoor to decide if Hibu is right for you.