Highgate reviews

3.6

61% would recommend to a friend

(853 total reviews)
avatar

Arash Azarbarzin

58% approve of CEO

63% positive business outlook

Highgate has an employee rating of 3.6 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highgate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

853 reviews
1.0
Oct 3, 2019
Recommend
CEO approval
Business Outlook

Pros

None, stay away from Highgate!

Cons

Highgate has ruined the hospitality industry. Highgate doesn’t care about their employees especially managers. They expect you to work between 12 to 15 hours or more daily. You always need to be available for them. You have no work/life balance. It doesn’t matter how many hours or how hard you work for them Executive managers are never happy or it isn’t never enough for them. HR will sell you a dream and when you start working for them, everything is different than what they pictured you. They are always looking for managers because nobody can work for them for long. All highgate properties are the same stay away from all of them. It doesn’t matter the city or country. Highgate is a poison to the industry. Department heads are hire due to connections. Most of them don’t know what they are doing. Team members are not held accountable for their mistakes, they make twice the salary of a manager and they don’t do anything, but mistakes. HR is none existent, at least for managers support. They are only available for union team members. They never support managers. If I could go back in time and not accept their job offer I would do it without any hesitation. Do yourself a favor that you will never regret, DO NOT WORK FOR HIGHGATE HOTELS! Take a moment and think about why most of the job postings are from Highgate, why so many employees quit? Highgate is the worst management company ever.

1.0
Oct 2, 2019

Not a good place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Market pay BUT lots of issues and OT make it not competitive.

Cons

Poor processes and systems make success very difficult. Very high turnover happens because of this. Lower level employees bring up issues, problems and solutions, but they are ignored. The culture stresses long hours, high stress and staying quiet. A hotel company with no hotel perks. Good luck getting ever getting a discount on a room. High pressure from management to leave positive reviews on Glassdoor. So be skeptical.

Viewing 553 - 555 of 853 Reviews

Glassdoor has 895 Highgate reviews submitted anonymously by Highgate employees. Read employee reviews and ratings on Glassdoor to decide if Highgate is right for you.