Is Highgate a good company to work for as a Operations Manager?

Operations Manager professionals working at Highgate have rated their employer with 4.4 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of Highgate employees being 3.6 out of 5 stars. Search open Operations Manager Jobs at Highgate now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Highgate .

Does Highgate pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Highgate with 4.6 out of 5 stars based on 19 anonymously submitted employee reviews. This is 19% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Highgate.

How happy are Operations Manager professionals working at Highgate?

89% of Operations Manager employees at Highgate would recommend their employer to a friend. This rating has increased by 56% in the past 12 months. Operations Manager professionals have also rated Highgate with a 4.3 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.7 rating for career opportunities.

What are the top reviewed jobs at Highgate?

General Manager (51) , Manager (30) , Front Office Manager (23) , Front Desk Agent (22) , Operations Manager (19) , Sales Manager (16) , Human Resources (15) , Human Resources Manager (13) , Director (12) , Guest Service Agent (11) , Staff Accountant (9) , Assistant Director of Finance (8) , Hotel Manager (8) , Assistant General Manager (7) , Director of Front Office (7)

What are the pros of working at Highgate according to real employee reviews?

"The benefits are great and very competitive to t bigger companies." ((in 59 reviews)); "Good pay and experience you learn well from" ((in 40 reviews)); "People are great!! Place is busy!" ((in 33 reviews)); "Really committed to creating a great culture for their employees." ((in 31 reviews)); "Growth opportunities as they have many hotels in US" ((in 29 reviews))

What are the cons of working at Highgate according to real employee reviews?

"This place has change management 3 times in over 3 months while working with them their management is terrible." ((in 46 reviews)); "sometimes the different shifts and long hours are tough to adjust to" ((in 30 reviews)); "You are also expected to be available on off days and after hours no work life balance" ((in 28 reviews)); "life balance is not a priority to upper management when it comes to their other staff." ((in 13 reviews)); "They are always looking for managers because nobody can work for them for long." ((in 13 reviews))

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Highgate

Highgate Operations Manager reviews

4.4

89% would recommend to a friend

(19 total reviews)

Arash Azarbarzin

Not enough data to show CEO approval

91% positive business outlook

Ratings by category

4.7

Career opportunities

4.6

Diversity & inclusion

4.6

Compensation and benefits

4.5

Senior management

4.4

Culture & values

4.3

Work/Life balance

Operations Manager employees have rated Highgate with 4.4 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. Highgate is rated 23% above average by Operations Manager professionals compared to other employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

19 reviews

5.0

Dec 11, 2025

Great company to work for.

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Awesome work environment. Great growth opertunities. Great team report. Transparency on decisions made.

Cons

More managers needed for coverage.

5.0

Dec 11, 2025

Great company

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great opportunity for growth in the company.

Cons

To many changes in the management.

3.0

Sep 24, 2024

Ok

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, growth opportunities, big company with lots of hotels

Cons

High turnover, lack of communication and proper training.

Viewing 1 - 3 of 19 Reviews

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