Highgate reviews

3.6

61% would recommend to a friend

(853 total reviews)
avatar

Arash Azarbarzin

58% approve of CEO

63% positive business outlook

Highgate has an employee rating of 3.6 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highgate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

853 reviews
1.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The old brand was magnificent Highgate is terrible

Cons

This place is a trap. Highgate took over a cute boutique hotel and changed everything that made the property authentic. HR and GM are only there to make money and do not care for their employees at all. If you take a legitimate issue to HR or GM they will slowly ice you out and silent fire you with no explanation because you are an “at will” employee. Understaffed, extremely busy with only business guest, inconsistent outlet hours, over work and underpaid. Hotel is currently in transition to being union because highgate came in and did not appreciate the quality of their employees. They want to get out the old and bring in button pushers for cheap. Not a way to run a business. No hate strictly honestly.

Viewing 76 - 78 of 853 Reviews

Glassdoor has 895 Highgate reviews submitted anonymously by Highgate employees. Read employee reviews and ratings on Glassdoor to decide if Highgate is right for you.