Highgate reviews

3.6

61% would recommend to a friend

(853 total reviews)
avatar

Arash Azarbarzin

58% approve of CEO

63% positive business outlook

Highgate has an employee rating of 3.6 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highgate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

853 reviews
2.0
Jan 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Fast growing company and well-established company.

Cons

Low compensation. Understaffed, team overworked. Low employee retention in sales.

1.0
Dec 16, 2022

Skeleton staffed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have not seen a company so understaffed. It is true it has been a challenge to hire for the hospitality world, but Highgate is very creative to find ways to reduce its labor costs: it must have a position called "creative money saver".

Cons

The company overworks its managers to a point where so much frustration is built. Managers are burned out. Highgate created these "complex" positions: HR, Revenue management, etc. The director of HR assigned to the property I work for is so overloaded because oversees 4 properties and has 1 assistant, that the hotel I work in almost never has HR presence/support. Emails go unanswered. Communication and follow-ups are lacking.

1.0
Oct 9, 2022

Stay Far Away!!!!!

Recommend
CEO approval
Business Outlook

Pros

There are no pros with this Company.

Cons

No work / life balance. No help from Corporate. No help from Upper Management. Constantly put down and made to feel replaceable. They just want you to work your butt off but with no benefits. No PTO. HR is extremely hard to get a hold of. There is ABSOLUTELY NOTHING GOOD to say about this company!!!!

Viewing 76 - 78 of 853 Reviews

Glassdoor has 895 Highgate reviews submitted anonymously by Highgate employees. Read employee reviews and ratings on Glassdoor to decide if Highgate is right for you.