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Highmark

Part of Highmark Health

Highmark Customer Service Representative CSR reviews

2.3

25% would recommend to a friend

(9 total reviews)

Deborah L. Rice-Johnson

31% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Compensation and benefits

3.0

Culture & values

2.1

Senior management

1.9

Work/Life balance

1.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9 reviews

5.0

Sep 29, 2022

Good place

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Training process is lengthy and will leave you with everything you need to know

Cons

I can't think of many at this point.

5.0

Mar 31, 2022

Great company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Benefits and pay for job role

Cons

Short staffed hard to maintain low turnover

4.0

Mar 26, 2021

Customer Service

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Hourly employee, lots of overtime, cross training opportunities and WFH. Overall I reallu enjoyed working there.

Cons

Go through rounds of layoffs, and parking downtown

Viewing 7 - 9 of 9 Reviews

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Highmark reviews Highmark Customer Service Representative (CSR) reviews