Does Highmark pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Highmark. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Highmark?

41% of Highmark employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark 3.4 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Highmark?

Customer Service Representative (43) , Manager (17) , Business Analyst (13) , Consultant (9) , Customer Service Advocate (9) , Customer Service Representative (CSR) (9) , Director (9) , Project Manager (9) , Analyst (7) , Customer Service (7) , Provider Service Representative (6) , Senior Business Analyst (6) , Claims Adjuster (5) , Program Manager (5) , Case Manager (4)

What are the pros of working at Highmark according to real employee reviews?

"good benefits and pays well" ((in 75 reviews)); "Few and far between...i guess the pay is good (but in decline)." ((in 42 reviews)); "Health benefits, PTO, retirement match, work from home" ((in 35 reviews)); "Great people committed to making the world a better place" ((in 30 reviews)); "work life balance is good" ((in 20 reviews))

What are the cons of working at Highmark according to real employee reviews?

"Upper management is clueless." ((in 21 reviews)); "from senior leadership through middle management" ((in 20 reviews)); "Training is inadequate." ((in 15 reviews)); "They do lots of layoffs and there is no job security." ((in 14 reviews)); "6 different managers & 5 different directors in 7 years working there" ((in 14 reviews))

What are employees saying about Highmark layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Highmark layoffs and their outlook for job security at Highmark in 2026.

What are the top reviewed Highmark locations?

Pittsburgh , Camp Hill , Wilmington , Parkersburg , Buffalo , Harrisburg , Wilkes-Barre , Pitts , New York , Erie , Philadelphia , Latham , Charleston , Duncannon , Johnstown , Newark , Norfolk , Albany , Seattle , Allentown , Chambersburg , East Stroudsburg , Hershey , East Pittsburgh , Mars , Oakdale , Shavertown , Etters , Boston , Malta

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Highmark

Part of Highmark Health

Highmark reviews

3.1

41% would recommend to a friend

(638 total reviews)

Deborah L. Rice-Johnson

56% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.5

Senior management

Highmark has an employee rating of 3.1 out of 5 stars, based on 638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

638 reviews

3.0

Apr 18, 2017

Assoc. Reporting Analyst

Associate reporting analyst

Recommend

CEO approval

Business Outlook

Pros

Employees have access to the Wellness Center (gym), work load permitting. There is a doctors office and pharmacy on site.

Cons

Disengagement of management with employees, the responsibilities of their positon and/or skills. Constant changes to protocol policies across the board. Growth opportunities are few causing high turnover. Employees experience consistent anxiety wondering who or what is going to be cut next.

2.0

Nov 18, 2016

Just can't get out of our own way

Mid management

Recommend

CEO approval

Business Outlook

Pros

Smart people. Diverse workforce

Cons

Too many layers of management in deployment. Role overlap. Silos. Trying to do things that mature organizations have challenges with.

3.0

Oct 15, 2016

Great Company Gone Bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I experienced much growth and career development over the nearly 13 years that I was employed with BCBSDE, prior to the Highmark affiliation. The associates were like family, my last manager was top-notch and I was once proud to have been a part of this company.

Cons

Everything came to take precedence over the employees. It's was heartbreaking to see a company be broken down morally.

Viewing 25 - 27 of 638 Reviews

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Jobs at Highmark

Customer Service Representative

Associate Document Implementation Analyst

Service Rep OPL / OPEIU

Community Health Worker

Associate Credentialing Representative