Does Highmark pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Highmark. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Highmark?

41% of Highmark employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark 3.4 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Highmark?

Customer Service Representative (43) , Manager (17) , Business Analyst (13) , Consultant (9) , Customer Service Advocate (9) , Customer Service Representative (CSR) (9) , Director (9) , Project Manager (9) , Analyst (7) , Customer Service (7) , Provider Service Representative (6) , Senior Business Analyst (6) , Claims Adjuster (5) , Program Manager (5) , Case Manager (4)

What are the pros of working at Highmark according to real employee reviews?

"good benefits and pays well" ((in 75 reviews)); "Few and far between...i guess the pay is good (but in decline)." ((in 42 reviews)); "Health benefits, PTO, retirement match, work from home" ((in 35 reviews)); "Great people committed to making the world a better place" ((in 30 reviews)); "work life balance is good" ((in 20 reviews))

What are the cons of working at Highmark according to real employee reviews?

"Upper management is clueless." ((in 21 reviews)); "from senior leadership through middle management" ((in 20 reviews)); "Training is inadequate." ((in 15 reviews)); "They do lots of layoffs and there is no job security." ((in 14 reviews)); "6 different managers & 5 different directors in 7 years working there" ((in 14 reviews))

What are employees saying about Highmark layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Highmark layoffs and their outlook for job security at Highmark in 2026.

What are the top reviewed Highmark locations?

Pittsburgh , Camp Hill , Wilmington , Parkersburg , Buffalo , Harrisburg , Wilkes-Barre , Pitts , New York , Erie , Philadelphia , Latham , Charleston , Duncannon , Johnstown , Newark , Norfolk , Albany , Seattle , Allentown , Chambersburg , East Stroudsburg , Hershey , East Pittsburgh , Mars , Oakdale , Shavertown , Etters , Boston , Malta

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Highmark

Part of Highmark Health

Highmark reviews

3.1

41% would recommend to a friend

(638 total reviews)

Deborah L. Rice-Johnson

56% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.5

Senior management

Highmark has an employee rating of 3.1 out of 5 stars, based on 638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

638 reviews

1.0

May 6, 2016

Really Declined

Senior technical business analyst

Recommend

CEO approval

Business Outlook

Pros

Large company. Benefits are ok

Cons

No work Life balance., Took away work from home, Expected to work 24/7. Unrealistic goals and expectations, almost no raise, required to make up vacation time. Third degree when you take time off. Projects are not implemented with the same level of quality they once were. Experienced staff not valued and pretty much ignored

1.0

Nov 28, 2017

Too many meetings and too much work on non-value add activities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice benefits and some very nice people. Nice employee cafeteria and gym onsite. Nice location in downtown Pittsburgh

Cons

Highly political, 6-8 hrs of meetings per day, too much time spent on PowerPoint presentations, charts, updates and business review documents. Little time available to actually get things done. HR has too much input into non-HR related business issues. Many process' impede progress.

3.0

Nov 20, 2017

It's a $h!t show

Customer service advocate

Recommend

CEO approval

Business Outlook

Pros

'comfy' job, you can dress casually and comfortably, munch at your desk, pay wasn't bad ($15.45/hr), the supervisors were easy to talk to, great benefits and perks, free on site gym for employees, private employee cafeteria

Cons

Work load was ridiculous and no where near enough help or information to do your job correctly/accurately, workload is always backed up. At the end of the day, I felt 0 sense of accomplishment because it was damn near impossible to get anything done and be effective/efficient without the right answers/help/people above you to help you. And then you come in again and do it again the next day. Whatever 'it' is.

Viewing 22 - 24 of 638 Reviews

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Jobs at Highmark

Customer Service Representative

Associate Credentialing Representative

Manager Strategic Program Delivery and Operations

Pittsburgh, PA

View job

Senior Clinical Informaticist

Senior Client Project Manager