Hilton reviews

3.9

74% would recommend to a friend

(11,527 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
1.0
Mar 25, 2025

Ugh

Recommend
CEO approval
Business Outlook

Pros

Not friendly people- no clear direction of job

Cons

Yuck. It’s was a miserable Place

2.0
Mar 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Medical benefits, travel benefits and we are unionized here.

Cons

Pretty much everything you think of. Poor management, lack of teamwork, lack of morale. Also we finally just got purchased by a new company. That is a good thing because the last two owners drove this place into the ground. The restaurant I work for the roof collapsed over 18 months ago and they haven't done anything. We have been serving out of a trailer AKA Roach Coach! Now are building is going to be knocked down and they want us to serve out of this little shed. This place is a complete joke! The only good news is in about 2 years are 100 million renovation will be complete. Unfortunately I don't think I can make it that long. I have worked for the Hilton for 17 years but don't think I'm going to be here much longer.

3.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Team Member Rates PTO SET Holidays Flexibility

Cons

Management Preferential treatment Extremely harsh with employees Retaliation Inadequate Management Uncollaborative Incompetent Misleading

Viewing 352 - 354 of 11,527 Reviews

Glassdoor has 13,631 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.