Hilton reviews

3.9

74% would recommend to a friend

(11,530 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Sep 21, 2021
Recommend
CEO approval
Business Outlook

Pros

The hotel has a great family environment, teamwork attitude, and appreciation of efforts made by everyone at any level

Cons

Currently not all have returned to work

3.0
Sep 8, 2021

Kind to the Team Members, but chaotic!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership really does want what's best for the Team Members. They bend over backwards accommodating them. The flexibility is unlike anything I've ever experienced with another employer. They really do promote a culture of inclusion and camaraderie.

Cons

Chaos abounds from the Executives on down. The give direction, so the teams work in that direction. Then, suddenly, out of nowhere, the direction changes...over and over and over. Millions, if not billions, of dollars are wasted in shifting directions and priorities. If you can learn to roll with it, it's a great place to be, but if you like clear direction, it'll drive you mad! Oh, and the pay is pretty low too.

4.0
Sep 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Work/Life balance, travel benefits, the ability to build your own schedule and being able to work remote from the comfort of your home office. Opportunities for advancement.

Cons

As a remote employee, there were rare opportunities to meet or have the ability to work with your coworkers as one would in an office environment. Our team meetings were always over the phone rather than using zoom or video conferencing. There were times it felt as if you were on an island, left to fend for yourself without a support system. The companies computer system was convoluted, forcing you to log in to many sites, programs or pages to find information needed. Low wage increases.

Viewing 433 - 435 of 11,530 Reviews

Glassdoor has 13,634 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.