Hilton reviews

3.9

74% would recommend to a friend

(11,531 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jan 10, 2021
Recommend
CEO approval
Business Outlook

Pros

One of the best places to work! Hilton truly cared about their employees and it showed through generous benefits, time off (20 days your first year, 25 after your first year) and the various company initiatives, such as Team Member Appreciation Week. I'm sad to have been laid off during the COVID layoffs otherwise I truly would have stayed forever.

Cons

A more transparent promotion matrix (can vary greatly by team) and more flexibility for working remote

3.0
Jan 7, 2021
Recommend
CEO approval
Business Outlook

Pros

There are great opportunities to travel and learn about the tourism industry. Access to great resources.

Cons

Unfortunately there is clear evidence of favoritism at play with managers giving preferential treatment to some. The same few individuals continue to get promoted while those who work just as hard are passed over.

Viewing 448 - 450 of 11,531 Reviews

Glassdoor has 13,637 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.