Hilton reviews

3.9

74% would recommend to a friend

(11,535 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Jul 21, 2025

Compromise

Recommend
CEO approval
Business Outlook

Pros

Good WLB; hotel discount is nice; good technical leadership; positive culture.

Cons

Antagonistic relationship between HR and devs; slow-paced; disappointing bonuses at lower levels; lower hiring bar; volatile messaging from upper leadership; lower engineering salaries; reimplementing return-to-office for devs despite lower base pay.

3.0
Jul 21, 2025

Mixed bag

Recommend
CEO approval
Business Outlook

Pros

Interesting clients, eight hour shifts

Cons

Poor management, toxic culture, early starts, late finishes, weekends, lack of growth

1.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

They have a cantine. Centrally located

Cons

Everyone there dislikes their job - a huge sign. Managers don't listen to staff and are disliked as they are disrespectful. Worst communication I've ever seen. I was lied to in the job interview, about the pay and what my duties would involve. Staff forbidden from having any non-alcoholic drinks from the bar or eating left over food from the kitchen. In terms of diversity, magagement is either Spanish speaking or Indian and they prefer to speak in their own languages between them

Viewing 490 - 492 of 11,535 Reviews

Glassdoor has 13,641 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.