Hilton reviews

3.9

74% would recommend to a friend

(11,535 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great experience to develop your customer service skills.

Cons

Very demanding schedule and not always the best salary.

4.0
Jul 17, 2025

doorman @ Hilton

Recommend
CEO approval
Business Outlook

Pros

good benefits and hours for me

Cons

working holidays was a bummer

5.0
Jul 16, 2025

#1 Company To Work For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

#1 Company to work for! Supports employees and stands behinds values. Very proud to call myself a team member. Would recommend to anyone. Respectable. High values oriented. Way to go!

Cons

Experience varies by management company

Viewing 493 - 495 of 11,535 Reviews

Glassdoor has 13,641 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.