Hilton reviews

3.9

74% would recommend to a friend

(11,537 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jul 5, 2025

Just ok

Recommend
CEO approval
Business Outlook

Pros

Normal, very good travel benefits

Cons

Low pay, just more than minimum wage

5.0
Jul 5, 2025

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is great. 20 day PTO with 25 days PTO after 1 year. Great hotel discount.

Cons

Not that many hotel discount. If you could find it, it's great but most of the time not really. Need to be really flexible with vacation time.

3.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

pay decent for work & great people

Cons

has no backbone, even when people threaten your staff. change the rules, but then won't tell the front desk and get mad about it. clear favoritism

Viewing 517 - 519 of 11,537 Reviews

Glassdoor has 13,643 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.