Hilton reviews

3.8

74% would recommend to a friend

(11,538 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Sep 11, 2018

General Manager

Recommend
CEO approval
Business Outlook

Pros

Hilton is one of the best companies in the world when in comes to be preferred by owners, team and guests.

Cons

There are always so many opportunities everywhere in the world but sometimes it can take long until a suitable position opens up at a specific location.

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Hilton Response
7y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and wish you the best of luck in all your future endeavors! Be sure to stay connected with us and join our Hilton Team Member & Alumni Community on LinkedIn.
5.0
Sep 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Some of the things I love about working at Hilton: *Communication - HR and upper management do a great job of communicating with the employees on a regular basis *Flexibility - I can work from home at my discretion. I can dress down on days I don't have meetings. *Diversity - Hilton embraces its diversity, both for its employees and its guests, with substantial inclusion efforts across the company.

Cons

It is a BIG company, it's easy to feel lost if you are not proactive about communication with colleagues and managers.

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Hilton Response
7y
Thank you for taking the time to give us a review and provide feedback. We're team players in everything we do and we love to hear about how our leaders are exemplifying Thrive@Hilton. Thank you for your commitment to Hilton.
4.0
Sep 1, 2018
Recommend
CEO approval
Business Outlook

Pros

I have prior work from home experience plus an home office already set up in home with plenty of customer service history.

Cons

I have none to speak of.

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Hilton Response
7y
Thanks for the review!
Viewing 529 - 531 of 11,538 Reviews

Glassdoor has 13,645 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.