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      Hilton

      Engaged Employer

      Hilton reviews

      3.8

      74% would recommend to a friend

      (11,541 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.8 out of 5 stars, based on 11,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      12K reviews
      4.0
      Mar 6, 2017

      Front Desk Agent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, the company tries to help the employees as much as possible. Reaching the full 40 hours was never a problem

      Cons

      The shifts were set in stone (either 7am-3pm or 3pm-10pm) so requests were difficult to work around.

      avatar
      Hilton Response
      9y
      Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
      1.0
      Mar 6, 2017

      Management structure

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Thought working at well known company would be career advancement

      Cons

      Supervisor closed minded Long hours for little pay Lunch room area is always dirty

      avatar
      Hilton Response
      9y
      Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.
      3.0
      Mar 1, 2017

      Hilton Downtown

      Laundry attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hilton hotels offer immediate benefits from day one, paid time off, vacation time, employee discount rates, medical insurance, issued uniforms

      Cons

      Given part time hours in a full time job, poor management, low paid wages, messy housekeepers, no parking for employees

      avatar
      Hilton Response
      9y
      Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.
      Viewing 595 - 597 of 11,541 Reviews
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      ReviewsHilton reviews

      Glassdoor has 13,648 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.