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      Hilton

      Engaged Employer

      Hilton reviews

      3.8

      74% would recommend to a friend

      (11,541 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 3.8 out of 5 stars, based on 11,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      12K reviews
      4.0
      Mar 27, 2017

      Fair

      Ecommerce manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance and ability to create own projects

      Cons

      Can be difficult to get teams to assist with projects

      avatar
      Hilton Response
      9y
      Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
      4.0
      Mar 16, 2017

      eCommerce Manager

      Ecommerce manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hilton provides amazing travel benefits! If you love to explore the world, the travel benefits alone are worth being employed by Hilton because not only do they offer heavy discounts on hotels but they also provide employees with enough PTO to take advantage of that perk, while encouraging team members to use all their accumulated days. The eCommerce team members are great to work with. Everyone is helpful, friendly, and fun! Lastly, the company is growing like crazy which will hopefully bring new career growth opportunities.

      Cons

      Very Corporate--since going public, (naturally) Hilton has become very results driven and has lost sight on some of the primary hospitality fundamentals. Results are a top priority when companies go public so it's understandable. Lastly, health insurance is pretty expensive--but they do offer tons of providers to help you choose the best option for you/your family.

      avatar
      Hilton Response
      9y
      Thank you for taking the time to give us a review and offer feedback. As you know, it is our desire to be competitive in our industry and offer the best to our Team Members. It's nice to be acknowledged for what we do well and especially rewarding to have you represent our Values. Thank you for all you do!
      4.0
      Mar 8, 2017

      Good Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid Back Environment, Wonderful GM

      Cons

      Very Little Pay, Upper Management can be condescending

      avatar
      Hilton Response
      9y
      Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.
      Viewing 592 - 594 of 11,541 Reviews
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      Glassdoor has 13,648 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.