Hilton reviews

3.8

74% would recommend to a friend

(11,541 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jan 11, 2017

Love it at Hilton

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked for Hilton for over 13 years now. I am very fortunate to say I love my job and the people I work with. It is exciting to be able to contribute to the success and growth of Hilton everyday. I appreciate the ability to work from home in my role and enjoy a healthy work/life balance.

Cons

The cost of medical benefits keep going up, but that really seems to be the factor across America at many companies.

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Hilton Response
8y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
3.0
Jan 2, 2017

Low wage

Recommend
CEO approval
Business Outlook

Pros

Great PTO, great health care benefits, and a great 401K plan.

Cons

Low pay, bad management, high employee turn over rate, and though the work load keeps you busy, many of the employees, are not consistent their work load, so your being overworked.

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Hilton Response
9y
Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. As always, we encourage you to provide your feedback directly with your manager or HR team to ensure any opportunities are addressed. Thank you again for taking the time to give us a review and for your commitment to Hilton.
5.0
Dec 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Hilton is a great place to work! The culture and values reflect my own and we have great work/life balance is which is very important to me and my family!

Cons

Sometimes it can be tough to keep up with the changes, as we evolve so much!

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Hilton Response
9y
Thank you for taking the time to give us a review and provide feedback. We acknowledge that employees have responsibilities outside of work and we do what we can to help them better manage these multiple demands. We are glad to hear that is the case for you. You are helping us achieve the goal of becoming the preeminent global hospitality company - the first choice of guests, team members, and owners alike and we appreciate all you do!
Viewing 607 - 609 of 11,541 Reviews

Glassdoor has 13,648 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.