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      Hilton

      Engaged Employer

      Hilton reviews

      3.8

      74% would recommend to a friend

      (11,541 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.8 out of 5 stars, based on 11,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      3.0
      Dec 25, 2016

      Okay Company, great for bartending

      Server/bartender
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits of working at hotel as a bartender are nice since we get health insurance and such, hotel discount is spotty based on how busy the hotel you want to go to is, but depending on where you want to go you usually have a 70% chance of getting the discount you can get a discount at a Hilton property for around 45$ dollars a night.

      Cons

      Some downsides is that not all the times is corporate very well mannered towards their employees

      avatar
      Hilton Response
      9y
      Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. As always, we encourage you to provide your feedback directly with your manager or HR team to ensure any opportunities are addressed. Thank you again for taking the time to give us a review and for your commitment to Hilton.
      3.0
      Dec 23, 2016

      35+ Year Employee

      Assistant manager marketing sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, good pay, promotions possible. People I worked with were wonderful. The hotel brands are all excellent.

      Cons

      After working with the newer added brands, Hampton Inns, Embassy Suites, Homewood Suites for over 35 years, I retired. I got a goodbye lunch! A lifetime discount at the hotels would have been nice.

      avatar
      Hilton Response
      9y
      Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
      5.0
      Dec 9, 2016

      Great Flexibility & Great People

      Communications specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the main reasons I've stayed with Hilton as long as I have (>20 years) is the flexibility I've been afforded. I've been able to work from home full-time since 1999, and have flexed my hours a number of times as we started having children; our schedule would change every two years or so, and my boss was willing to work with me on solutions. The other main reason I love it here is the people. I'm sure it's related to being in the hospitality industry, but everyone is simply very nice and eager to serve (as opposed to always wanting to be served). The relationships I've formed here are genuine and meaningful.

      Cons

      Although it's a positive that expectations are high, the work load can be quite heavy and even overwhelming at times. I don't like to let people down, so that has been my greatest challenge for the past few years.

      avatar
      Hilton Response
      9y
      Thank you for taking the time to give us a review and provide feedback. We acknowledge that employees have responsibilities outside of work and we do what we can to help them better manage these multiple demands. We are glad to hear that is the case for you. You are helping us achieve the goal of becoming the preeminent global hospitality company - the first choice of guests, team members, and owners alike and we appreciate all you do!
      Viewing 610 - 612 of 11,541 Reviews
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      Glassdoor has 13,648 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.