Hilton reviews

3.8

74% would recommend to a friend

(11,545 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

62% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Mar 20, 2016

Guest Service Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly safe work environment, good work life balance, good staff

Cons

not much chance to advance from small hotel to corporate office, low pay for managerial level positions in hotels

4.0
Mar 18, 2016

Great company to work for.

Recommend
CEO approval
Business Outlook

Pros

Travel Benefits Ongoing training Reasonable Insurance Great PTO program Great team to work with. Care about growing team members and promoting from within.

Cons

Hard to hold people accountable. Too many hoops to jump through to term the bad apples. Otherwise no other downside.

5.0
Mar 15, 2016

Reservations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great process and work at home

Cons

Long online application and phone interview was intense in 2013

Viewing 664 - 666 of 11,545 Reviews

Glassdoor has 13,653 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.