Hilton reviews

3.8

74% would recommend to a friend

(11,545 total reviews)
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Christopher Nassetta

85% approve of CEO

62% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Mar 14, 2016

Hilton Review

Recommend
CEO approval
Business Outlook

Pros

A well managed company with a well established mission. Working for Hilton has been a rewarding experience and has offered me a chance to enhance my customer service and interpersonal skills.

Cons

It seems, at least at my hotel, that there is a high turnover rate. Employee-manager relationships are not the best and this leads many employees to leave the company and pursue other opportunities.

2.0
Mar 11, 2016

front desk

Recommend
CEO approval
Business Outlook

Pros

hotel discounts are an extreme plus to work at hilton

Cons

in order to move up you have to be part of the "in crowd"

5.0
Mar 9, 2016

Senior Director

Recommend
CEO approval
Business Outlook

Pros

Amazing corporate culture and fantastic brands

Cons

Strategies seem to be constantly shifting

Viewing 667 - 669 of 11,545 Reviews

Glassdoor has 13,653 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.