Hilton reviews

3.9

75% would recommend to a friend

(11,511 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
1.0
Oct 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Co workers are awesome here.

Cons

Everything is a con. Pay is horrible, managers are a joke and they never give raises but sure are charging more and more for rooms.

5.0
Apr 22, 2021

A great company to work for!

Recommend
CEO approval
Business Outlook

Pros

Great benefits and schedule options. PTO Paid sick time Life and health insurance benefits Flexible schedule options Hilton takes the advice and opinions of employees seriously. They don’t micromanage and they trust you to do your job while giving positive encouragement and incentives. This makes for a great work environment. The employee hotel discounts are also amazing.

Cons

None personally, but you need to be extremely focused and guest oriented and be able to recharge quickly to handle different situations. Busy times can be stressful, must love helping others and have lots of patience. It can be back to back calls most of the time. Benefits package is terrific but hourly compensation could be higher.

1.0
Oct 13, 2020

Worst company ever!

Recommend
CEO approval
Business Outlook

Pros

Hotel benefits if they are available

Cons

Long hours. Expect to work 50-60 per week during normal and 80-100 during budget (which is 5 months out of the year). No promotion aspect. You have to interview for promotion.

Viewing 100 - 102 of 11,511 Reviews

Glassdoor has 13,611 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.