Hilton reviews

3.8

74% would recommend to a friend

(11,545 total reviews)
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Christopher Nassetta

85% approve of CEO

62% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jan 23, 2015

Good Brand of Hotels

Recommend
CEO approval
Business Outlook

Pros

Management treat their staff with respect. They value your opinions. They look after their guests needs. Bring new initiatives to the table Involved in community

Cons

Staff are last ones to know when there is a change in management. Seem no one in HR can answer questions as it relates to transfers to other locations.

4.0
Jan 22, 2015

Great internship experience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hilton's Property Internship Program is a great way to get your foot in the door in the hospitality industry. I applied with no direct hospitality experience and learned more than I could imagine about this industry in just one summer. Hilton really treats you well, even as an intern, which is untrue for a lot of companies.

Cons

The only con I would have to say is that it depends which tasks you are given at the specific property you're at. Sometimes the work I was given was a little tedious, but don't be afraid to ask the managers for more challenging work.

3.0
Jan 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay was not good, annual raises which were great but they were usually 10 cents or less. The guests and some of my co-workers were the only real thing I enjoyed about the job.

Cons

Like I said. No hours, bad pay, and disorganized management.

Viewing 10705 - 10707 of 11,545 Reviews

Glassdoor has 13,653 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.