Hilton reviews

3.8

74% would recommend to a friend

(11,541 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Dec 4, 2014
Recommend
CEO approval
Business Outlook

Pros

able to work at home in jammies

Cons

have to remain disciplined and able to take calls one after another without any pause until your scheduled break!

4.0
Dec 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Positive, respectful work environment. Well-planned, effective training program. Flexible scheduling that lets me pick my days off. Good discounts and free hotels after training. No commute allows me to keep more of the paycheck.

Cons

Low hourly rate. Tough to make all the metrics for potential bonuses, and Hilton network issues negatively impact these metrics. At times system and network connection issues make it tough to do the job, and they are fairly regular occurrences. These are the only truly negative issues of consequence I have experienced, so far.

4.0
Nov 30, 2014
Recommend
CEO approval
Business Outlook

Pros

great folks to work with, helpful management, perks and benefits, great discount on any Hilton hotel bookings anywhere, 401k savings plan, time-off policies,

Cons

may take longer to move up the hierarchy, no specific management trainee program opportunities at Winnipeg location

Viewing 10753 - 10755 of 11,541 Reviews

Glassdoor has 13,648 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.