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      Hilton

      Engaged Employer

      Hilton reviews

      3.8

      74% would recommend to a friend

      (11,540 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.8 out of 5 stars, based on 11,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      2.0
      Nov 8, 2014

      it all just depends

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      matching 401k good health and dental benefits discount hotel rooms some hotels offer free meals (becoming a thing of the past) amazing people to learn from (depending on the hotel you work for) good opportunities for personal growth but you have to get people's attention. hotels are so short staffed that there is not as much time to mentor as there was in the past again some places, really empower their employees and let them take care of the guest and do whatever it takes

      Cons

      ever since blackstone bought hilton it hasn't been the same the bottom line is highly scrutinized... the pay BLOWS but the benefits are good the environment depends on the hotel and the senior management steering the ship teams are really lean, people often are working their job + someone's job who was laid off a few years back some hotels have the environment of a high school some managers can be so stressed because of the new management from blackstone that they are very stressed and micromanage because they don't know how to handle it some hotels are so "cost efficient" you have little opportunity to wow the guest

      5.0
      Nov 8, 2014

      Concierge

      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great entry-level position, lots of flexibility in the company to move around

      Cons

      Sometimes work can be very slow and this position has to help the front desk

      Viewing 10774 - 10776 of 11,540 Reviews
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      Glassdoor has 13,647 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.