Hilton reviews

3.8

74% would recommend to a friend

(11,538 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Working at Hilton as a Server was a great experience for me while a student. For the most part, my co workers were extremely friendly and many had been with the company for many years (some have even been offered management jobs but declined due to the fact that servers at my location often made more than management). Hilton has great benefits such as discounted rooms when you go on vacation, job flexibility within the Hotel, transfer options (if you were moving), bonus for recommending someone (and they get hired), etc. Overall, I really enjoyed my time at Hilton.

Cons

I worked in a nicer Hilton but so many people treated me like I was far less superior to them when I was their waitress. Also, unless you were there for years, not much room to move up unless you apply for those positions. Also, there weren't many bonuses for having best sales or getting great reviews, etc.

4.0
Oct 13, 2014

First full time job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not face to face on a daily basis but still mostly customer service. Some reputation management involved

Cons

Sometimes fast paced, sometimes slow

2.0
Oct 13, 2014

salary is too poor to use

Recommend
CEO approval
Business Outlook

Pros

it is new city to live

Cons

different experience to live with different people

Viewing 10810 - 10812 of 11,538 Reviews

Glassdoor has 13,645 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.