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      Hilton

      Engaged Employer

      Hilton reviews

      3.8

      74% would recommend to a friend

      (11,538 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.8 out of 5 stars, based on 11,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      2.0
      Oct 15, 2014

      A great company gone down the tubes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Before Blackstone, the culture, opportunity for advancement and the overall "people" aspect were great. It used to be a fun company to work for. Now, not so much.

      Cons

      I worked for Hilton before Blackstone bought them. True, the company needed reorganizing but Blackstone gutted it and are still trying to rebuild it. Too many new people from outside the company changing the company and its culture.

      3.0
      Oct 15, 2014

      Promise a lot, deliver little - Hilton Focus Service Division

      Director of sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reporting, tools, marketing. Resources that help you do the job. Autonomy in most positions but left to learn on your own (pro & con).

      Cons

      Absence of Senior Management and leadership. Unfairness in work place, with inconsistent policies and shortcuts. Credit was wrongfully awarded in a corporate/boss mentality of reflecting responsibility - toxic work environment. They sell advancement in company however it is hard to come by unless the right people move on. Prefer to view employees as factors of productivity rather than investing in good people. Salary and bonus structure de-incentivizing - based on gates above 100% but 120% means the same as 101%. High turnover due to low salary and budget restraints. Work life balance is difficult to maintain - always need to be available.

      4.0
      Oct 14, 2014

      Concierge Hilton Columbus at Easton

      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hilton Worldwide has lots of property's across the world. Lots of opportunity for growth. Great leaders. Pay is reasonable for work required. Very good employee involvement and empowerment. Company has great benefits/perks such as tuition reimbursement, travel discounts for the employee as well as family and friends, and employee cafeteria with free food.

      Cons

      Some front office managers could use improvement on manager to employee communication skills.

      Viewing 10807 - 10809 of 11,538 Reviews
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      Glassdoor has 13,645 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.