Pros
Hilton is on the rise since coming out of private ownership by the Blackstone Group. The IPO has left the company seeing an infusion of capital into the owned assets with renovations in New York, Chicago, San Francisco and Waikiki. Also the grip on the pursestrings have loosened up some as we are setting more progressive salaries as the company is finally learning that they can't be the premier hotel organization by being cheap with wages and benefits.
Cons
The demands corporate has placed on the property leaders is enormous. Demands from pushing the culture, rolling out and testing various projects that consume our time. The most disturbing evolution has been the demands of the Office of Operational Excellence. These are efficiency people who come in with a dollar figure in cuts in their head and look for ways of achieving it. Armed with data they cut staffing and shifts and put in half baked tools to create efficiencies that are not tested but local management is held accountable. They ignore objections by management and commit to changes to Senior Leadership that , if not achieved, can cost you your job. Of course they are not there to deal with employee pushback, customer dissatisfaction and local management is left looking like tyrants. Each day gets harder and harder for local leaders to focus on anything but achieving financial results.