Hilton reviews

3.9

74% would recommend to a friend

(11,535 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jul 23, 2014

Hilton Worldwide

Recommend
CEO approval
Business Outlook

Pros

Close knit team culture. Summer events at or around the corporate office. Friendly young atmosphere with opportunities for hard working individuals and team players.

Cons

Work life balance. Hours can be longer during certain times throughout the year, but are offset during slower periods throughout the year.

4.0
Jul 22, 2014

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to move around the world. Good support from corporate. Discount for travel.

Cons

Navigating the differences between the desires of corporate and ownership.

3.0
Jul 20, 2014
Recommend
CEO approval
Business Outlook

Pros

People were nice. The lobby of the hotel was impressive. It was easy to get used to the pace of work.

Cons

Direct managers for front line staff weren't experienced enough to deal with a lot of the issues that came up every day. Bad customers were able to take advantage of low level managers.

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Glassdoor has 13,641 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.