Hilton reviews

3.9

74% would recommend to a friend

(11,526 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jun 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Hilton cares. I know that's hard to believe with almost 4,000 hotels, each with hundreds of employees working to keep it running, but Hilton really does care. And the benefits are awesome! It doesn't matter if you are a part-time dishwasher or the Hotel Manager, you get benefits: corporate discounts, better room rates, $ towards your 401k, paid time off, etc etc etc. The people that work at Hilton, for the most part, are amazing and want to see a smile on your face! I am just a hostess at the restaurant inside the hotel, but I feel comfortable hanging out with the housekeepers as well as the Department heads-- everyone gets along because everyone has the same mission: keep the guests happy. Hilton is actually my 2nd job, but I never feel anything but excited when I go to work

Cons

It is a big corporation, so, as much as everyone gets along, their main focus is the department they work in.

4.0
Jun 3, 2013

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great long-time employees (10+ yrs), good benefits, Hotel dominates convention business in region.

Cons

Politics, Bureaucracy of a large organization

4.0
May 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Great co-workers. Good pay. Great benefits. While the morale in the Dallas offices is not the greatest due to the fact that no one has been promoted in that office without moving to the Virginia HQ, most of the people at Hilton are genuinely nice people who are always willing and able to pitch in to help. While there are cons (as there are with any job), I would still recommend Hilton as a great place to work.

Cons

No opportunity for advancement unless you move to the HQ in Virginia. They will work you to the bone. And there is WAY too much red tape for anyone to be effective in their role. The offices are a little bleak, but nice.

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Glassdoor has 13,630 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.