Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
2.0
May 11, 2012

It's worth the experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, lots of opportunuties to learn and free (or very cheap) stays at many great hotels around the globe.

Cons

I was hired to do a customer service job and the whole selection process was towards finding service-oriented people. After a few months, we all had to start selling as well, I hated it because I wouldn't even have applied to a job that included sales.

2.0
May 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Guests are very nice for the most part and everyone is very hospitable. Dmployees are usually the ones that understand your issues with the hotel and you can relate.

Cons

The pay and benefits of the job do not compensate for the shocking low price they pay you for working.

Viewing 11263 - 11265 of 11,519 Reviews

Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.