Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
2.0
May 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Working at Home, discount hotels WHEN its available.

Cons

Absolutely horrible management, probably the worst I've ever had and I've worked in other call centers that I only thought were bad until I worked at HRCC. No communication whatsoever, most of the time it takes multiple emails to your supervisor to get an answer if you ever get an answer.

4.0
Apr 27, 2012

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Professional Development resources rank among the best.

Cons

Training for Management positions are minimal.

3.0
Apr 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Globally recognized brand Rapid growth Lots of opportunity to work internationally Interesting projects Excellent commitment to guest satisfaction Motivated colleagues

Cons

Work pace is very high volume--the emails never stop!!! Compensation is good, but not commensurate with the volume of work going on. Lots of travel and time away from home

Viewing 11266 - 11268 of 11,519 Reviews

Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.