Hilton reviews

3.9

75% would recommend to a friend

(11,508 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Jan 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Great travel perks, ability to work with different teams within company, flexible work hours, decent cafeteria food (in Beverly Hills location)

Cons

Too many levels of hierarchy, some signs of unprofessionalism from senior executives, not enough performance reviews, low compensation compared to competitive hotel companies

3.0
Aug 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexible hours 7-11 3-11 11-7. Driving is not that bad because you are paid a base hourly rate and have the opportunity to receive tips from people picked up at the airport. I wish the guest would know that we specifically go their to pick them up. How about dropping a dollar or something. A taxi ride would have cost you atleast $50.

Cons

Working in a hotel lets you see the ugly of people. Guest that stay are usually very condascending, rude, arrogant, and unforgiving.

4.0
May 9, 2009
Recommend
CEO approval
Business Outlook

Pros

It gives you the opportunity of being able to have a large choice of options when it comes to relocation in the Hilton family Hotels.

Cons

Being an extended stay hotel, you do not have all the options that a full service hotels will offer you in terms of service to the guest but also ressources for the team.

Viewing 11503 - 11505 of 11,508 Reviews

Glassdoor has 13,608 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.