Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Mar 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Great company to work for overall. Great benefits, 25 vacation days a year, work from home 4 out of 5 days a week.

Cons

Manager in department micro-manages, scared to fire non-performers, treats emploees like they are 16 year old teenagers working at a part-time job.

3.0
Feb 23, 2016

General Manager

Recommend
CEO approval
Business Outlook

Pros

Great working collaborating team environment.

Cons

Senior management very political - appears to be a requirement to get ahead vs. obtaining results.

3.0
Feb 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Good job if you take advantage of the travel benefits. Hospitality is long hours, staff turnover and putting out a lot of fires. Know that going in.

Cons

According to Hilton the guest is always right and they will lie and take advantage to get discounts on their stay.

Viewing 115 - 117 of 11,518 Reviews

Glassdoor has 13,621 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.