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      Hilton

      Engaged Employer

      Hilton reviews

      3.9

      75% would recommend to a friend

      (11,511 total reviews)
      avatar

      Christopher Nassetta

      86% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.9 out of 5 stars, based on 11,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      3.0
      Jan 27, 2017

      A long-time employee's view

      Administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mostly great people Travel benefits Lots of vacation time

      Cons

      -The "culture" is outwardly great and fun, but inwardly phony, phony, phony....the longer you stay there, the harder it is to swallow. - It was sickening to me how much the company sucks up to the interns and fetes them like celebrities. They are treated far better than the rest of the employees are. Ugh. And they're so young and naive, they just eat it all up and walk around with starry eyes. So just beware if you intern there, that it will not always be like that. It's an act. You'll really miss that VIP treatment once you become a real employee.

      avatar
      Hilton Response
      9y
      Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.
      3.0
      Oct 1, 2016

      Good starting job

      Revenue specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great job especially for hospitality right out of college. -Plethora of benefits (401k, team member travel, starting 21 days of PTO, 1 work from home day a week) -Multiple resources at your disposal -Office culture is good for a big company. Everyone is very friendly and upper management is very approachable -Opportunities for advancement go beyond just revenue management

      Cons

      Office preaches for work/life balance but with 15 properties in a portfolio you typically need to work more than 40 hours a week to maintain performance especially when initiatives are due. Work is tedious and repetitive so it can be easy to burn out. Compensation is below par for relative revenue management positions. Also, yearly merit increases are minimal and do not reflect performance. Seniority and hard work usually lands you a harder portfolio with declining properties/difficult management teams with no compensation.

      avatar
      Hilton Response
      9y
      Thank you for taking the time to provide us your feedback. We acknowledge that Team Members have responsibilities outside of work so we do what we can to help them manage these multiple demands knowing work life balance is very important. Having leaders hear what's working and what's not working at Hilton helps us make changes for the better, which can ultimately impact the guest experience in a positive way. If you would like any further assistance in addressing these concerns, please reach out to your HR team or direct manager.
      5.0
      Apr 15, 2016

      Sales Reservation

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good place to work . Good benefits and very good hours. Very good incentive.

      Cons

      I think only long hours and you might be expected to work mandatory over time.

      Viewing 112 - 114 of 11,511 Reviews
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      Glassdoor has 13,611 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.