Hilton reviews

3.9

74% would recommend to a friend

(11,520 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Jan 6, 2026

I loved it

Recommend
CEO approval
Business Outlook

Pros

Great discounts, employee meals, and great coworkers and managers

Cons

You can’t get that many hours especially during slow season

3.0
Jan 5, 2026

so slow or very busy

Recommend
CEO approval
Business Outlook

Pros

people double tip on auto grat for room service. discounts on hotel rooms.

Cons

its either super slow or way too busy for one server handle.

5.0
Jan 5, 2026

Good benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, fair pay for servers

Cons

HR doesn’t take anything serious.

Viewing 217 - 219 of 11,520 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.