Hilton reviews

3.9

74% would recommend to a friend

(11,522 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Feb 15, 2016

housekeeper

Recommend
CEO approval
Business Outlook

Pros

customers is always first always.

Cons

there's no cons with the hilton.

4.0
Feb 5, 2016

Good Job

Recommend
CEO approval
Business Outlook

Pros

Work from home. Incentive program. Discounts on just about everything Hilton. Plenty of opportunity to move to different positions/promotions.

Cons

Heavy call volume at times. This review question is asking for twenty words to get past this question. So here you are.

2.0
Jan 28, 2016

Horrible

Recommend
CEO approval
Business Outlook

Pros

Monday-Friday shift, only six hours plus commissions! Great people. Music environment and at the end of the year raffles for big prizes.

Cons

Management was horrible. Critics of every small detail. When it came down to help you they put you down. 30 minute break & unpaid.

Viewing 244 - 246 of 11,522 Reviews

Glassdoor has 13,625 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.