Hilton reviews

3.9

74% would recommend to a friend

(11,522 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jan 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Fast paced Great benefits Opportunities for Growth Training is always available CARE Culture

Cons

Being hourly, I would love to be able to stay late to work if possible. Changes to systems without warning Updates on everything but ONQ

4.0
Jan 9, 2016

Assistant Front Office Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some life-long friendships made with Hilton Worldwide. Good travel benefits, fun co workers, free meal, plenty of advancement opportunities if you're interested, looks good on your resume.

Cons

Can be a little stressful, hectic schedule during peak season, especially when 1 call off reduces your shift staff capacity by half

4.0
Jan 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits and continue to improve on valuing their team members.

Cons

A title often the work of 2 or 3 other positions responsibilities; where as some other hotels have more micromanaged departments and specific tasks for their department layouts.

Viewing 247 - 249 of 11,522 Reviews

Glassdoor has 13,625 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.