Hilton reviews

3.9

74% would recommend to a friend

(11,526 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Mar 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, you make your own schedule. Great co-workers. Great employee discount. Have the option to trade hours with other agents to accommodate your schedule.

Cons

Management doesn't care about their people, they believe in the three strikes you're out rule. It doesn't matter the circumstances. Work at home agents are encouraged to come onsite for activities, but it's not worth it, they don't care. I would only recommend working from home with Hilton if you are attending school and need a part-time job.

Viewing 292 - 294 of 11,526 Reviews

Glassdoor has 13,630 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.