Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jan 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Free meals, free parking, mostly nice co workers.

Cons

Management did not take my complaint on harassment seriously. Management picked favorites.

1.0
Jun 17, 2019

Poor management

Recommend
CEO approval
Business Outlook

Pros

The guests were always amazing

Cons

The management does not care about their employees "you came looking for me I didn't come looking for you you're replaceable.

3.0
Jan 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Good entry level hotel experience. Forces you to have many face to face interactions with guests. Helps you become more professional

Cons

Lack of qualified upper management. I worked the front desk for a year, moved to the supervisor, knew the ins and outs of the entire hotel and its frequent guests. When the FOM position opened, they went with outside hire who came in and micromanaged terribly. And I was told to keep my mouth shut. Any upper management employee who has worked at previous hotels and comes into a new environment should listen to what employees of over 2 years have to say. Especially with high turnover rates at the front desk. You cant take Hilton, Four Season hotel management styles and think they will integrate smoothly at Holiday Inn. It just wont happen. Different employees. Different guests.

Viewing 31 - 33 of 2,478 Reviews

Glassdoor has 2,930 Holiday Inn reviews submitted anonymously by Holiday Inn employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn is right for you.